Decided on offering IT services as the business objective for your organization. What do we need to consider?
- Service Strategy
- Financial Management
- Strategy Management
- Demand Management
- Business Relationship Management
- Service Portfolio Management
- Service Design
- Design Coordination
- Capacity Management
- Availability Management
- IT Service Continuity Management
- Information Security Management
- Service Catalogue Management
- Supplier Management
- Service Level Management
- Service Transition
- Transition Planning and Support
- Change Evaluation
- Change Management
- Configuration Management
- Service Validation and Testing
- Release and Deployment Management
- Knowledge Management
- Service Operations
- Application Management
- Event Management
- Incident Management
- Problem Management
- Request Fulfillment
- Access Management
- Technical Management
- IT Operations Management
- Continuous Service Improvement
- Plans and Policies
- Process
- Records
- Document Owners
- Process Stakeholders
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